It’s not very easy to run a successful business these days. There’s a semi inexhaustible list of things to accomplish, and not all of them are simple or sequential. For example, processing customer orders appears to be a simple operation, you can get an order, take it off the shelf, package it, and ship it. But is it really this easy?

There are ways to perform them clumsily, as well as ways to make them more efficient and productive. There is a way to improve the client experience, the profitability of your company and your employees’ livelihoods. The way is to use an efficient order management system.

What Is An Order Management System?

An Order Management System is a software that makes servicing consumer orders easier. They will frequently simplify the process for all employees, from frontline workers taking consumer orders, to inventory managers and shipping departments. 

A well-functioning order management system generates a supply chain that consistently improves your firm.

The most effective order management systems will:

  • Convert orders, and bids faster and more efficiently, reducing the time between order and shipment.
  • Maintain stock-level visualizations to ensure that you’re continuously refilling goods, and rarely needing to tell customers they’ll have to wait.
  • Keep track of previous orders to provide historical context, which is useful when dealing with client returns, complaints, or encouraging repeat purchases.
  • Identify trends that internal leaders may use to optimize the supply chain from start to finish by modifying prices, ordering more or fewer goods, and anticipating future hiring requirements.
  • Verify shipping and processing timelines to ensure that both the company and the client have realistic expectations for receiving things from the supplier.

Now that you know the importance of an order management system and what it can do for your business, let us show you some of the best order management systems that you can use for your business.

5 Best Order Management Systems

  1. Oracle’s Netsuite

Netsuite by Oracle is an excellent order management system, it allows you to maximize your customer’s experience by easily handling your orders. In addition, your delivery time will be shortened if you utilize Netsuite because it uses complex rules to select the best shipping location.

Netsuite can be integrated with a variety of other e-commerce platforms, and it ensures that the correct price is charged across all channels. E-commerce, point-of-sale, inventory and order management, marketing, merchandising, customer care, and more are all natively integrated into this package. Let us look at the pros and cons of this order management system.

Pros Of Netsuite:

Netsuite’s omnichannel platform is a single inventory management platform that encompasses warehouses, third-party locations, retailers, and drop-ship sites. It can link commerce to the supply chain while managing available-to-promise (ATP) inventory and commitments across all channels.

Other key features of Oracle’s Netsuite include:

  • It utilizes a variety of methods to calculate gross income and expenditure.
  • In addition, you can conveniently include a discount rate, so you can easily calculate new prices.
  • It provides an excellent order fulfillment execution
  • It provides insightful analytics to help users gather useful information to beat their competition

Cons Of Netsuite:

  • It is expensive.
  • Formatting problems might occur in documents with a significant number of rows.
  1.  Magento

The Order Management Software from Magento is a SaaS-based solution designed for small to medium-sized businesses. It enables you to manage orders from many sales channels in order to provide the best possible client experience.

It can help users manage orders from numerous channels, organize global inventory, centralized order processing, and access company intelligence. Users can also use Amazon sales channel extensions to link Magento instances to Amazon marketplaces in the United States, Canada, Mexico, and the United Kingdom. This will enable you to fulfill orders from the most convenient location.  

Pros Of Magneto:

  • Magneto is incredibly simple to use.
  • You can keep track of your remaining stock and sold items, ensuring that you have the proper amount of inventory at all times.
  • Magento’s order management suite enables users global inventory control, and employs configurable sourcing rules to help decide the optimum location for products.
  • It works hand-in-hand with the company’s business intelligence tools to provide meaningful insights into customer, order, and inventory data.

Cons Of Magneto

  • There is a lack of transparency when it comes to home delivery. Only the delivery or rejection of the item is communicated.
  • There are no apps for iOS or Android. 
  1.  Quickbooks

QuickBooks Commerce is a browser-based SaaS application targeted at small and medium-scale enterprises.  It allows inventory to move between one or more warehouse facilities. Users can use stock transfer documents to move things between warehouses, designate warehouses to receive certain products from purchase orders, and limit product information based on team member allowances.

It works with Windows, Linux, and Mac computers, and it caters to the manufacturing, wholesale, distribution, e-commerce, and retail businesses.

Pros Of QuickBooks:

  • It provides a detailed analysis of your inventory, thereby giving you total inventory control
  • There is an IOS app so that you can control your orders from your phone.
  • Orders, inventory, and product information from all sales channels are managed through a central hub in QuickBooks. As a result, these channels immediately sync with the inventory data’s central repository. 
  • Users can also add product information to QuickBooks Commerce, which will be instantly distributed across all sales channels.

Cons Of QuickBooks:

  • QuickBooks does not offer an app for Android devices.
  • Bulk orders can’t receive automatic price reductions when using the B2B e-commerce store.
  1.  Veeqo

Veeqo is a dependable order management software that enables you to manage orders from various sales channels in a single consolidated platform. It simplifies the process of producing shipping labels and mailing them to customers in the US and throughout the world. 

 Pros Of Veeqo:

  • It uses strong organizational features to perfectly manage your orders. 
  • Veeqo helps you create an unlimited number of invoices, packing slips, and picking list templates so you can sell under numerous brands and sales channels with bespoke text.

Cons Of Veeqo:

  • Sometimes it malfunctions due to technical difficulties, but their customer support is always ready to help.
  1.  Order Hive

Orderhive makes the task of order management a whole lot easier. Orderhive allows you to connect the program to a variety of e-commerce platforms, including Amazon, eBay, and others, to let you sell on several platforms. Then, when you get a new sales order, Orderhive instantly updates your inventory. You’ll also get notified if you’re about to run out of stock.

Pros Of Orderhive:

  • Orderhive allows you to add personalized messages, print sales invoices, and email them, allowing you to generate stunning sales invoices.
  • You can partially fulfill your order and only send out the quantities you’re ready to ship.
  • You can track your shipment with over 300+ courier firms and receive immediate notification when it is sent.
  • You can examine the stock status, best-selling products, best shipping rates, and more with full business analytics to help you develop your business in the future.

Cons Of OrderHive:

  • It is a bit difficult to master its operations

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